How do I plan a move into assisted living?

A move into assisted living should be planned early, ideally several weeks in advance. Important points are sorting out furniture, clarifying the room size and organisational matters such as changes of address. Our team supports you with the complete organisation so that the transition is as relaxed as possible.

Do you also clear out old flats?

Yes, as part of the senior move we offer a house clearance . Furniture and items that are no longer needed are passed on, donated or disposed of. That way the old flat is left broom-clean and you do not have to worry about anything else.

How do you handle valuable keepsakes?

Delicate and emotionally valuable items are packed with particular care and transported separately. For antiques and keepsakes our staff use high-quality packing material. That way everything arrives safely and undamaged at your new home.

Is the move also possible with limited mobility?

Yes. We take physical limitations into account from the planning stage, handle all the carrying and furniture assembly and ensure short, clear routes. A quiet spot away from the bustle and enough breaks are part of it for older people; relatives can be present at any time.

How far in advance should I book a senior move?

We recommend reserving the moving date at least four to six weeks in advance, especially for long-distance moves or in peak season. This leaves enough time for planning, clearing out and organisational steps such as changes of address. Short-notice dates are also possible depending on capacity, but should be requested early.

Do you also offer moves to other cities?

Yes, through our long-distance moving services we accompany seniors nationwide to a new city, for example closer to their children. We quote the fixed price after a survey, and your belongings are covered by liability under the German Commercial Code (HGB). Deadlines such as registering within two weeks also apply in the new town.

What happens to furniture that is no longer needed?

On request, we can have furniture that is no longer needed properly disposed of, donated or sold. That way you do not have to deal with any extra logistics. Our aim is to make the moving process as simple as possible for seniors.

How does furniture assembly in the new home work?

Our team handles the professional assembly and dismantling of all furniture, including beds, wardrobes and shelves. We pay particular attention to safe and stable placement so that no risk of accidents arises in old age. Furniture is placed according to your wishes and with accessibility in mind.

Can I organise the move together with my relatives?

Of course, we are happy to involve relatives in planning the senior move , whether by phone or during an in-person survey. That way important decisions can be made together, which many seniors find emotionally reassuring. We are available as a point of contact for everyone involved.

Are my possessions insured while I move?

We are liable under the German Commercial Code (HGB): for loss or damage up to €620 per cubic metre of cargo space (§ 451e HGB). For valuable items, additional insurance is available on request. It is best to take your ID, cash, jewellery and important documents with you yourself.

Which documents should I have ready before the move?

Important are your ID card, tenancy agreements, the landlord confirmation for registration, pension notice, health insurance card, medication plan and, if applicable, the care level notice. Put everything in a folder that stays with you on moving day. Registration must take place within two weeks.

PAPERWORK IN ORDER

After Moving in Later Life: Who Needs to Know the New Address

Q: How much does a senior move cost on average?

The cost of a senior move depends on the scope, the distance and the additional services you want. After a free survey you receive a written fixed price listing all booked services such as packing and transport. That way you know the amount in advance and can plan calmly.

Part 15: which documents should be to hand during a senior move and who needs to know the new address.

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DOCUMENTS AND ADDRESSES

Senior moves part 15

Pension, insurers, authorities: changing your address in later life

Forget nothing

Unsere Firma Moving folder, registration, Pension Service and broadcasting fee: the paperwork for a senior move in the right order.

With a senior move, more depends on the address than for younger people: the pension, health and long-term care insurers, often a care service, the home emergency call system and contracts that have been running for years. If a notification gets lost, in the worst case pension payments can stall. Through our private move services we take packing and transport off your hands – leaving time for the paperwork that you or your relatives deal with.

Important documents do not belong in a moving box, but in a folder that you carry yourself. We remind you of this during the survey and give you a checklist for authorities and contracts. The same deadlines also apply to a long-distance move to another city. Your belongings are covered by liability under the German Commercial Code (HGB); we quote the fixed price after the survey.

Sofa wrapped in stretch film, cushions and stacked moving boxes in an empty flat

50,-DISCOUNT

WITH CHECKLIST

PERSONAL ADVICE

Plan your move – with a checklist for authorities and contracts

Fixed price after a survey, checklist

Simply call 01625978461 and arrange a free survey for your senior move. You then receive a written fixed price and our checklist for changing your address. Relatives organising the move for their parents can also arrange the appointment on their behalf.

Offers available individually, depending on effort, scheduling and the scope of services required.

Two movers in red T-shirts lift a film-wrapped piece of furniture into a lorry

WELL ORGANISED

What we contribute

Transport with us, paperwork with you

We cannot deal with the authorities for you, but we can free your mind for it. We take care of packing, transport and assembly and remind you which documents do not belong in a box. With our checklist you keep track of deadlines such as the two weeks for registration. We are based in Berlin (Stromstraße 21) and drive nationwide – destinations with their own page under Locations. Your belongings are covered by liability under the German Commercial Code (HGB).

Checklist

Every move comes with our list of authorities, insurers and contract partners, sorted by deadline – so that your change of address is complete.

Packing service

While we pack, you or your relatives have your hands free for the citizens' office (Bürgeramt), the Pension Service and notifying your insurer and bank.

Senior moves

During a senior move we deliberately set the moving folder with ID, pension notice and contracts aside – it does not travel in the lorry, but with you.

A date with lead time

We give you the moving date early enough for you to book the Bürgeramt appointment within the two-week deadline and send notifications in good time.

NOTIFYING YOUR ADDRESS

Six places to notify of your address

These six bodies should definitely be told the new address when you move in later life. File the list in your moving folder and tick off what has been done.

Registration office and Bürgeramt

Register within two weeks of moving in (§ 17 BMG), with your ID card and the landlord confirmation (Wohnungsgeberbestätigung) (§ 19 BMG).

Pension Service

Pensions are paid out by Deutsche Post's Pension Service (Renten Service). You report your new address to it online or using a form from the post office.

Health and long-term care insurers

Both need the new address for notices and post. With a care level (Pflegegrad), the assessment remains in place; only the care service and appointments may change.

Update the broadcasting fee

Update your details with the Beitragsservice. Anyone moving permanently into a care home and giving up the flat can deregister it online or by letter with proof.

Bank and insurance policies

Inform the current account, household contents, liability and funeral expenses insurers. The household contents insurer needs to know about the new flat, partly because of its size.

Post and old contracts

Set up mail forwarding with Deutsche Post, plus the newspaper, telephone, electricity and clubs. Mail forwarding does not replace notifying the authorities.

FEW PIECES, SMALL PRICE

Few belongings? Part load

For the small load

With a part load, several orders share one trip. This pays off for individual pieces of furniture, an armchair or a few boxes. Collection and delivery dates are less freely selectable – so take your ID, pension notices and contracts with you yourself. We quote the price after a survey.

Open cargo space of a red lorry with wrapped furniture, panels and boxes

TOPICS IN PART 15

Papers,
deadlines, addresses

The paperwork for a move

Part 15 of our guide series deals with the paperwork for a move in later life: which documents belong in the moving folder, who needs to know the new address and which deadlines apply? The pension is especially important, because without a current address payment can be provisionally suspended. We also explain what to do about the broadcasting fee, insurers and insurance policies, so that seniors and relatives have a reliable list.

The moving folder for seniors

ID, tenancy agreement, landlord confirmation, pension notice, health insurance card and medication plan belong in one folder. With a senior move, as with a private move, it does not travel in the lorry, but with you.

Informing the authorities and pension office

Registration within two weeks, new address to the Pension Service. While we empty the flat with our packing service and careful furniture transport, these appointments can be dealt with calmly.

Contracts and insurance

Insurers, bank, insurance policies, broadcasting fee and post: one list, ticked off bit by bit. With few belongings a part load reduces costs; on request we apply for a parking restriction zone in good time.

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MoabitBased at Stromstraße 21

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Two movers in dungarees carry moving boxes through a bright flat

FAQ

Questions about documents and changing your address

Authorities, pension, insurers, costs.

The cost of a senior move depends on the scope, the distance and the additional services you want. After a free survey you receive a written fixed price listing all booked services such as packing and transport. That way you know the amount in advance and can plan calmly.

The moving folder: what must be to hand

Before anything is packed, a folder goes on the table that stays with you on moving day. It should contain your ID card, tenancy agreements for the old and new flat, the landlord confirmation for the Bürgeramt, pension notice, health insurance card, medication plan, care level notice and insurance policies.

A sheet listing every body that needs the new address goes at the front. That way relatives can help without searching for long, and nothing gets lost in the chaos of the move. Whatever is done gets ticked off; a trusted person also keeps copies of important notices in case the folder is ever mislaid.

Changing your address: pension, insurers, broadcasting fee, post

First, registration with the registration office within two weeks of moving in (§ 17 BMG). For the pension, Deutsche Post's Pension Service is responsible: the new address can be reported online or using a form from the post office, and the Pension Service passes it on to the pension insurance fund. If the pension cannot be delivered, payment is provisionally suspended.

Then the health and long-term care insurers, bank and insurance policies. How to update the broadcasting fee is explained in the article Updating the broadcasting fee. Anyone who needs help with the move itself can find it under Private move.

Price overview for your move

The cost of a move depends heavily on the size of the flat: we move a 1-room flat from as little as €359, while a 2-room flat is charged from €615. For a 3-room flat prices start at €894, larger 4-room flats from €1,324. For a house or villa we prepare an individual quote. Anyone moving further away pays from €3.90/km for long-distance moves. The best thing is to arrange a free survey to find out the exact price.

The moving price in detail: these factors play a part

Most important are the volume of your household goods and the distance to be driven, which we charge from €3.90/km. Added to this are the floor, lift and a possible parking restriction zone. Furniture assembly and a part load can also affect the final price.

Services at a glance

These services take the physical work off your hands – the paperwork stays in your control.

Furniture transport

Individual furniture transports, professionally packed.

Furniture transport

Part load

An affordable alternative for smaller transports.

Part load

Private move

Your new home, our careful moving service.

Private move

Office move

Planning and execution for offices and businesses.

Office move

Move with assembly

Complete service including furniture assembly.

Move with assembly

House clearance

We clear out, you save time and nerves.

House clearance

Moving to another city – same deadlines

The same deadlines apply to a move anywhere in Germany: two weeks for registration, new address to the Pension Service and insurers. We are based in Berlin; destinations with their own page are in the locations overview, long distances under Long-distance moves.

Guides & Tips

Beste Umzug Redaktion

September 28, 2026

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