How far in advance should I book my move?

As soon as the move-in date is fixed; for the end of the month a few weeks in advance, because those days are in demand. Tenants give notice with a three-month period, and the schedule is usually based on this. Make sure the date is stated in the quote. Short-notice dates are sometimes possible, just ask.

Are my belongings insured during the move?

We are liable under § 451e HGB at €620 per cubic metre of cargo space. Make sure the quote states this liability; for very valuable items, additional insurance makes sense. Report damage on time: visible damage no later than the day after delivery, hidden damage within 14 days.

Do you also take over the packing of my boxes?

Yes, on request we pack boxes, pad fragile items and label everything by destination room. Check in the quote whether materials and packing are listed as a separate item and how many boxes are meant. Many people pack books and clothes themselves and only have the kitchen and fragile items packed – that saves costs.

What is a part load and when is it worth it?

With a shared load , your goods travel with other consignments on the same route – affordable for a few pieces of furniture. Make sure the collection and delivery period is agreed in writing; there is usually no fixed day. We will tell you after your enquiry whether a suitable tour is running.

How does the viewing before the move work?

We come to you or look at the flat via video call. We go through all the rooms, including the cellar and balcony, note furniture, number of boxes and special items such as a piano or aquarium, and check the stairwell, lift and access. You then receive the written quote.

Do you also offer moves to other cities?

Yes, we are based in Berlin and also plan moves to other cities; you will find routes under Long-distance moves . For long distances, pay attention to the arrival time and the parking restriction at the destination. Who has the keys at the destination and receives the lorry should be settled beforehand. We quote the fixed price after the survey.

What happens to furniture that has to be dismantled?

We dismantle wardrobes, beds and shelves and reassemble them at the new place; screws go into labelled bags. Make sure the quote states which furniture will be dismantled. On request we take down lamps and curtain rails; electrical, water and gas connections belong in the hands of a specialist firm.

Can I change my moving date at short notice?

Get in touch as early as possible, and we will find a new day. Check the cancellation terms in the quote; unless otherwise agreed, § 415 HGB applies. Unless otherwise agreed, the company can charge a flat third of the agreed fee after a cancellation. Also remember to move the parking restriction zone.

Which additional services do you offer in the home move?

Packing, materials, parking restriction zone, furniture lift, storage and disposal can be booked in addition. Make sure each extra appears as a separate item in the quote and does not disappear into a lump sum. That way you can deselect each extra individually and compare quotes fairly.

How do I recognise a reputable removal company?

By a survey before the price, a written quote with items, an address in the legal notice and clear information on liability, insurance and damage reports. Payment by bank transfer against an invoice is a good sign. Google reviews also show how other customers experienced their move.

What should I prepare myself on moving day?

Keep documents, keys and medication ready in a separate bag, photograph the meter readings and make sure children and pets are looked after. On delivery, check for damage before you sign the receipt. At the start, briefly show the team the order of the rooms.

STRESS-FREE MOVING

A Home Move: What to Look Out For

What to look out for in a private move: a quote after a survey, clear items, information on liability and insurance, and fair cancellation terms.

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Our Services

Customer Service01625978461

Google · 119 reviews

(5,0/5)

Monday – Friday09:00 – 17:00 Uhr

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FROM BERLIN-MOABIT

Private move

Private move: how to recognise a good moving quote

What to look out for

Unsere Firma is based in Berlin-Moabit (Stromstraße 21) and lists every item of your move separately in the quote.

With a private move, a lot is already decided at the quote stage. Make sure the price is based on a survey or a video call and not on a quick estimate over the phone. A good quote lists dismantling, transport, assembly and extras such as packing, parking restriction or storage separately. Before the contract is concluded, the removal company must clearly point out to consumers its liability and the option of insurance (§ 451g HGB).

The statutory liability is €620 per cubic metre of cargo space; for very valuable items additional insurance is worthwhile. Also read what applies if you cancel: unless otherwise agreed, the company can charge a flat third of the agreed fee after a cancellation (§ 415 HGB). What we take care of when you move flat is described under Private move.

Sofa wrapped in stretch film, cushions and stacked moving boxes in an empty flat

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PERSONAL CONSULTATION

A quote you can check

Fixed price after a survey, every item separate

Call us on 01625978461. After a free survey or a video call we send you a written quote with a fixed price, in which dismantling, transport, assembly and extras are listed separately. That way you can compare it with other quotes at your leisure.

Quotes available individually based on workload, scheduling and the desired scope of services.

Two movers in red T-shirts lifting a film-wrapped piece of furniture into a lorry

WHAT TO WATCH FOR

Four points every quote should clarify

Price, liability, extras, cancellation

We are based in Berlin (Stromstraße 21) and, for a private move, handle dismantling, transport and assembly, and on request packing, parking restriction, storage and disposal. Before you hire us or another company, four points should be clear: how is the price arrived at, who is liable and for how much, which extras are included, and what applies if you cancel? We are liable for your household goods under § 451e HGB at €620 per cubic metre.

Price after a survey

A fixed price is only as good as the survey behind it; during the survey, also show the cellar, attic and balcony.

Liability in writing

The quote should state the statutory liability of €620 per cubic metre and point out the option of additional insurance.

Extras itemised

Packing, parking restriction zone, furniture lift, storage and disposal should appear as separate items – not hidden in a lump sum.

Cancellation settled

Read the cancellation terms; unless otherwise agreed, § 415 HGB provides for a flat fee of one third on cancellation.

LOOK CLOSELY

Six warning signs

These six warning signs should make you wary in a private move – whichever removal company you use. If one of them appears in the quote or on the phone, ask before you sign.

Price without a survey

A binding price based on the number of rooms alone overlooks the cellar, floor and carrying distances; extra charges on moving day are then likely.

Cover promises without a figure

Advertising buzzwords are no substitute for facts: ask about the specific amount of liability and the terms of additional insurance.

No address

Reputable companies state their address and legal notice (Impressum); a bare mobile number with no address makes any later complaint difficult. Check this before you commit.

Cash payment in advance

Paying cash without an invoice costs you the tax bonus under § 35a EStG and any proof; pay by bank transfer.

Extras as a lump sum

If the quote says “assembly and materials included” without stating the scope, ask which furniture and how many boxes are meant.

No information on damage

The company must inform you about the form and deadline of a damage report at the latest on delivery (§ 451g HGB).

FOR SMALL LOADS

Shared load: what to look out for?

Put the time window in writing

With a shared load, several consignments share the cargo space on the same route. For single pieces of furniture, a room in a shared flat or boxes, this is often considerably cheaper. Make sure the collection period, delivery date and liability are agreed in writing, and label every item with your name and destination address so that nothing gets mixed up.

Open cargo area of a red lorry with packed furniture, panels and boxes

WELL CHECKED

Before
committing, on the day, afterwards

What matters when

What to look out for in a private move changes with the phase: before you commit, the quote; on moving day, the delivery; afterwards, the deadlines. What a fixed price includes and when it may change is explained in the article Private move at a fixed price. If you are leaving the city, you will find advice under long-distance moves.

Before committing

A survey instead of a phone estimate, items instead of a lump sum, the amount of liability and cancellation terms in black and white: if you check the quote this way, your private move brings no surprises on the bill on moving day.

On moving day

On delivery, check the furniture and boxes before you sign the receipt, and note visible damage straight away. With careful furniture transport and a padded load, this should remain the exception.

After the move

Report visible damage no later than the day after delivery and hidden damage within 14 days; register within two weeks; keep the invoice for the tax bonus and pay by bank transfer. Keep the quote and the delivery receipt.

Mover in red workwear pushing a sack truck with a box towards a stack of boxes

MoabitLocation: Stromstraße 21

Google 5.0 (119 reviews)

Two movers in dungarees carrying moving boxes through a bright flat

FAQ

Questions: what to look out for in a private move?

Costs, date, liability, packing, shared load, survey and preparation – answered briefly.

There is no reliable average, because volume, floor, lift, carrying distances and distance vary greatly. Guide prices by number of rooms are in the price overview on this page. Make sure the binding fixed price is based on a survey and lists every item separately.

How a private move should go

A good process starts with a free survey or a video call. Make sure that furniture, number of boxes, floor, lift, access, and the cellar and balcony are recorded. This should be followed by a written quote with a fixed price that lists every item separately and clearly points out the liability and the option of insurance.

On moving day, furniture should be padded and the load secured; screws and small parts belong with the piece of furniture, labelled. On delivery at the latest, the company must inform you about the form and deadline of a damage report. Go through the furniture before you sign the receipt, and note visible damage immediately.

What to look out for in the price

The cost of a private move depends on volume, floor, lift, carrying distances, distance and extras. Only compare quotes if they include the same services – a low price without parking restriction, dismantling or materials often ends up more expensive. A fixed price after a survey stays the same as long as the service does not change.

Also read the conditions for cancellation: unless otherwise agreed, after a cancellation the company can charge either the agreed fee minus saved costs or a flat third (§ 415 HGB). Pay by bank transfer against an invoice; then you can deduct 20% of the labour costs, up to €4,000 a year, from tax.

Costs in detail: our moving prices

Service	Price
1-room flat	from €359
2-room flat	from €594
3-room flat	from €909
4-room flat	from €1,279
House / villa	individual quote
Long-distance move	from €4.15/km

Your quote will be most accurate after a free survey.

Moving costs in detail

First the volume of the household goods is determined, then the distance (from €4.15/km) is calculated. After that, the floor and the lift situation are factored into the price. A parking restriction zone and additional services such as a shared load complete the calculation.

Our strengths in the moving business

You can have these services added to the quote individually.

Move with assembly – A convenient move including assembly service.

Private move – Your home move, professionally supported.

House clearance – We dispose of everything properly and with care for the environment.

Office move – Discreet, fast and reliable for your company.

Furniture transport – From sofa to wardrobe, transported safely.

Shared load – The affordable alternative for small moves.

Moves to other cities

We are based in Berlin (Stromstraße 21) and also plan long-distance moves. More on this under Long-distance moves and in the locations overview. Travel to you is included in the fixed price.

Business & Office Moves

Beste Umzug Redaktion

August 9, 2026

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