Who coordinates parking for the removal van?

The parking restriction zone is applied for at the road traffic authority in good time before moving day. You can do this yourself, or book it with us as an additional service; then we apply for it and put up the signs. The only important thing is that it is decided beforehand who does it – otherwise the lorry ends up double-parked on moving day.

Who is responsible for dismantling furniture?

The moving team, if you book assembly : we dismantle wardrobes, beds and shelves and reassemble them in the new flat. You can dismantle simple shelves yourself and so save working time. Whether assembly is included in your fixed price is listed separately in the quote.

Should I transport valuables myself?

Yes. Documents, jewellery, cash and securities do not belong in the removal van – the removal company's liability for them is excluded under § 451d HGB. Pack them in a bag that you carry with you on moving day, and put tenancy agreements, ID documents and keys in it too. For everything else the removal company is liable at €620 per cubic metre (§ 451e HGB).

Who cancels my old contracts such as internet or electricity?

That is up to you. For electricity and gas you have a special right of termination with six weeks' notice when you change residence if the supplier does not continue to supply you at the new location on the existing terms (§ 41b EnWG). Internet and phone contracts move with you; if the service is not available at the new location, you cancel with one month's notice (§ 60 TKG).

Who organises the shared load on a long-distance move?

With a shared load we coordinate the transport logistics: we agree the loading order, time window and route with the other consignments. You have the goods packed and labelled and are reachable at the destination within the agreed time window. This option is particularly suitable for long-distance moves with few removal goods.

Who registers me with the new landlord or property management?

Communication with the new property management or landlord is up to you as the tenant. Clarify the handover date, keys, use of the lift and access, and get the landlord confirmation for the Bürgeramt. Pass this information on to our moving team so that we can plan the process accordingly.

What happens if something is damaged during transport?

Report damage immediately: visible damage no later than the day after delivery, hidden damage within 14 days (§ 451f HGB), ideally in writing with photos. The removal company is liable under § 451e HGB at €620 per cubic metre of cargo space. For valuable items additional insurance is worthwhile; document their condition before the move .

Who takes care of cleaning the old flat?

Final cleaning of the old flat is not part of our moving services. You do it yourself or hire a cleaning company. What is required at handover is stated in your tenancy agreement; record the condition in the handover report. On request we take bulky leftovers away for disposal .

How does coordination work for a move to another city?

For a long-distance move we plan the route, departure and arrival with you; you need parking restrictions at both addresses, applied for at the respective road traffic authority. Clarify who has the keys at the destination and receives the team. We are based in Berlin-Moabit (Stromstraße 21); routes from Berlin can be found under locations and long-distance moves.

Which tasks should I take on myself on moving day?

On moving day, make sure children and pets are looked after, that someone can answer questions about boxes and furniture, and that keys and valuables stay with you. Note the meter readings and finally check all rooms, the cellar and the loft. That way you give the team the best possible support in coordinating the move.

STRESS-FREE MOVING

Coordinating a move: who does what?

Q: Who packs my furniture during the move?

That is up to you: with the packing service , our team packs furniture, crockery, books and pictures with padding blankets, film and boxes. Without the packing service we pad the furniture when loading and you pack the boxes yourself – which is cheaper. Many customers mix: the team packs the kitchen and pictures, they pack clothes and books themselves. What applies is stated in the quote.

Q: Do I have to take action myself to re-register my residence?

Yes, re-registration is up to you. You must register with the registration authority within two weeks of moving in; for this you need the landlord confirmation (Wohnungsgeberbestätigung) from your new landlord, who must issue it to you within the same period. Appointments at the Bürgeramt are often scarce, so book early. Missing the deadline risks a fine.

Removal company, you, landlord, authorities: who takes on which task during a move – and by when.

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Our Services

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FROM BERLIN-MOABIT

Who does what?

Coordinating a move: four parties, clear tasks

Without gaps or duplicated work

Unsere Firma is based in Berlin-Moabit and handles the transport – which tasks remain with you is stated in the quote beforehand.

A move usually involves four parties: you, the removal company, your old and new landlord, and authorities such as the registration office (Bürgeramt) and the road traffic authority. Problems almost always arise at the handovers – nobody applied for the parking restriction, the landlord's confirmation is missing at the Bürgeramt, the internet contract keeps running in the old flat. If you decide early on who is responsible for what, you avoid exactly these gaps.

The basic rule: the moving team carries, dismantles and reassembles, and packs on request; we apply for a parking restriction if you book it. Giving notice, re-registering within two weeks and the contracts with utility providers remain with you. The new landlord must confirm your move-in for the Bürgeramt (§ 19 BMG). We are based in Berlin-Moabit (Stromstraße 21) and, after the survey, write into the fixed price which tasks we take on. More under private move.

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PERSONAL CONSULTATION

Clarify tasks during the survey

Fixed price after a survey – with a clear task list

Call us on 01625978461 and arrange a free survey. During it we clarify what you take on yourself – packing boxes, dismantling shelves, applying for the parking restriction – and where our moving team steps in. The fixed price then lists every booked service separately, so that nobody is waiting for anyone else on moving day.

Quotes available individually based on workload, scheduling and the desired scope of services.

Two movers in red T-shirts lifting a film-wrapped piece of furniture into a lorry

THE REMOVAL COMPANY'S TASKS

What the moving team takes on

Depending on the services booked

What a removal company takes on depends on what you book: from simply carrying and driving to packing, assembly, parking restrictions and disposal. We are based in Berlin-Moabit (Stromstraße 21), survey your flat and then quote a fixed price in which each service is listed separately. For your removal goods we are liable under § 451e HGB at €620 per cubic metre of cargo space; for very valuable items additional insurance makes sense.

Carrying and transport

Loading and unloading, padding the furniture, the drive to the new address. This is the core of every job, for a local move as for a long-distance move.

Dismantling and reassembly

Dismantling and reassembling wardrobes, beds and shelves if you book assembly. Clarify kitchen connections separately in advance.

Packaging

On request we pack crockery, books and pictures. Packing yourself saves money; you can book the packing service for individual rooms.

Parking restriction

We apply for the parking restriction zone at the road traffic authority if you add this to the quote – otherwise it is up to you.

YOUR TASKS

What remains with you

No removal company can take contracts, authorities and personal matters off your hands. Some of them have fixed deadlines; you should have these six points in your calendar.

Give notice on the tenancy

Tenants usually give three months' notice (§ 573c BGB). That date determines when the move must take place at the latest.

Re-registering

Register at the Bürgeramt within two weeks of moving in, with the landlord confirmation (Wohnungsgeberbestätigung) from your new landlord.

Electricity and gas

When you change residence you may cancel the supply contract with six weeks' notice if the supplier does not continue to supply you at the new location (§ 41b EnWG).

Internet

The contract moves with you. If the tariff is not available at the new location, you cancel with one month's notice (§ 60 TKG). Report the moving date early.

Valuables

Transport jewellery, cash and documents yourself; a removal company is not liable for them by law (§ 451d HGB).

Handover

Note meter readings, count keys, record defects in the handover report – in the old flat as in the new one.

FOR SMALL LOADS

Shared load: who coordinates what?

When your goods travel with others

With a shared load you share the cargo space with other consignments going in the same direction, which saves costs on long-distance moves. We coordinate the loading order, route and time window; your task is to have the goods packed and labelled and to be reachable at the destination at the agreed time.

Open cargo area of a red lorry with packed furniture, panels and boxes

WHO DOES WHAT

Division
of tasks by type of move

Local move, long-distance move, office

Whether a private move, office move or long-distance move – the tasks are distributed differently depending on the type of move. Within Berlin, one parking restriction and one moving day are often enough; with a long-distance move, a second parking restriction in the new city, a longer drive and a new registration authority are added. Which electricity, gas and internet contracts you transfer or cancel is described in the guide transferring electricity, gas and internet. More on routes is under long-distance moves.

Local move in Berlin

One parking restriction, one Bürgeramt, often just one day. You give notice, re-register and pack; the team carries, drives and reassembles. With a private move within the city, packing boxes yourself is particularly worthwhile.

Long-distance move to another city

Two parking restrictions at two road traffic authorities, unloading often only the next morning, registration in the new city. Clarify who has the keys at the destination and receives the team. For furniture transport over long distances, good padding is a must.

Office and business move

Here you need a responsible person in the company: they coordinate IT, telephone, landlord and staff. The moving team handles furniture, files and boxes according to the room plan for the office relocation or office move.

Mover in red workwear pushing a sack truck with a box towards a stack of boxes

MoabitLocation: Stromstraße 21

Google 5.0 (119 reviews)

Two movers in dungarees carrying moving boxes through a bright flat

FAQ

Questions about dividing up the tasks

Packing, re-registration, parking restrictions, assembly, contracts, damage and cleaning – answered briefly.

That is up to you: with the packing service, our team packs furniture, crockery, books and pictures with padding blankets, film and boxes. Without the packing service we pad the furniture when loading and you pack the boxes yourself – which is cheaper. Many customers mix: the team packs the kitchen and pictures, they pack clothes and books themselves. What applies is stated in the quote.

The removal company's tasks in detail

A removal company does more than carry boxes if you book it: dismantling and reassembling furniture, padding and secure loading, packing materials and, on request, packing. We can also apply for the parking restriction zone at the road traffic authority. Which of these are in the order is set out in the fixed price after the survey.

Work on electricity, gas and water connections, final cleaning, dealing with authorities and contracts are not the removal company's job. For electrical connections and kitchen appliances, hire a specialist firm if needed. Discuss the lift, access and quiet hours in the building with the property management in advance and pass the information on to us.

Your tasks as a customer before moving day

As the customer you are responsible for the personal organisation: giving notice on the tenancy, re-registering at the Bürgeramt within two weeks, contracts for electricity, gas and internet, and the new address for post, bank and insurers. Sorting out before the move is also up to you and saves time and costs when carrying out the move.

Transport important documents, jewellery and cash yourself; for such goods a removal company's liability is excluded by law. Tell us early if there is a piano, art or very heavy items, so that we can plan materials and helpers. You set the handover date with the landlord yourself.

Transparent prices for every move

Whether a small flat or a large house – with us you pay fairly and transparently. Moving a 1-room flat starts from €369, a 2-room flat costs from €609. For 3 rooms we charge from €884, for 4 rooms from €1,299. A house or villa always gets an individual quote, as many factors play a role here. For long-distance moves a price per kilometre from €4.25/km applies. Use our free survey to get clarity about your individual costs.

Pricing in a move

Quantity of furniture and boxes
Distance (from €4.25/km)
Number of floors
Lift yes/no
Parking restriction zone required

Optional: furniture assembly and a shared load.

The complete overview of our moving services

You can book these services individually – everything else remains with you.

Shared load	The shared load – the smart choice for small transports.
Furniture transport	Furniture transport – reliable and securely packed.
House clearance	House clearance – quick, thorough, environmentally conscious.
Private move	The private move – personal and stress-free.
Office move	The office move – structured and on schedule.
Move with assembly	The move with assembly – the all-round service for your move.

Moves from Berlin

We are based in Berlin-Moabit (Stromstraße 21) and handle moves within Berlin and from Berlin to other cities. Destinations with their own pages can be found in the locations overview, routes from Berlin under long-distance moves.

Move Planning

Beste Umzug Redaktion

August 26, 2026

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