Clearing a hoarder's flat
DISCREET CLEARANCE

Clearing a hoarder's flat

Sort, clear, dispose of separately: how a hoarder's flat is cleared respectfully and without reproach.
Customer Service01625978461
Google · 119 reviews
(5,0/5)
Monday – Friday09:00 – 17:00 Uhr
Red van with a box body on a paved square in front of trees
FROM BERLIN-MOABIT

House clearance

Clearing a hoarder's flat: sort first, then dispose

With respect

Unsere Firma is based in Berlin-Moabit (Stromstraße 21), clears out rubbish-filled flats by arrangement and disposes of bulky waste separately.

Behind a flat full of rubbish there is often an illness: hoarding disorder, colloquially known as messie syndrome, is listed in ICD-11 under 6B24 as a disorder in its own right. Those affected cannot part with worthless things because they overestimate their value. Clearing a hoarder's flat therefore means: without reproach, by agreement and in a clear order. First things are sorted, then cleared – not the other way round.

We take care of clearing out, removal and separate disposal of household goods and bulky waste; hazardous substances such as paints or chemicals belong at a hazardous waste collection point. If the flat is heavily soiled or infested with pests, cleaning and pest control companies are needed. On request we coordinate dates with landlords, legal guardians or relatives. What we do on a clearance is described under house clearance.

Sofa wrapped in stretch film, cushions and stacked moving boxes in an empty flat
€50DISCOUNT
FIXED PRICE AFTER A SURVEY
PERSONAL CONSULTATION

Arrange a survey

Fixed price after a survey, discreet advice

Call us on 01625978461 and briefly describe the situation – we advise discreetly and without obligation. For larger flats we come for a survey and then give you a fixed price for clearing out, removal and disposal. We are liable for damage under the statutory rules; anything to be covered beyond that is clarified beforehand.

Quotes available individually based on workload, scheduling and the desired scope of services.

Two movers in red T-shirts lifting a film-wrapped piece of furniture into a lorry
WHAT MATTERS

What matters with a hoarder's flat

Discretion, sorting, separation

A hoarder's flat is rarely just about rubbish: often there is a notice to quit, a care home place or a death in the background, and relatives or legal guardians have to decide what stays. We are based in Berlin-Moabit (Stromstraße 21) and take care of clearing out, removal and disposal at a fixed price after a survey. What is kept can go with a private move or into storage; disinfection or pest control is handled by specialist firms.

Sort first

ID documents, contracts, bank papers, photos and keepsakes are searched for and set aside before clearing – not afterwards.

Dispose of separately

Bulky waste, electrical appliances and general waste kept separate; hazardous substances such as paints, varnishes or chemicals belong at the hazardous waste collection point.

Stay discreet

Agreeing the time, access and stairwell spares the neighbours; the situation of the person affected remains a private matter.

Involve specialist firms

With mould, pests or heavy soiling, cleaning and pest control companies are brought in – before or after the clearance.
CLEAR AGREEMENTS

Six steps to a cleared flat

With a hoarder clearance there should be no surprises – neither in the price nor in what is disposed of. That is why, before we start, we agree together what is sorted, kept and disposed of, and then give you a fixed price.

01

Talk rather than ambush

Where possible, the person affected has a say. A clearance against their will is distressing and often leads to the flat filling up again.
02

Survey

On site or by photo/video we assess the quantity, floor, lift and access; we then give a fixed price for the whole clearance.
03

Sorting

Documents, valuables and keepsakes go into labelled boxes before the rest leaves the room – ideally in the presence of a trusted person.
04

Clearing room by room

From the door inwards, so that routes become clear; bulky waste, electrical and general waste are loaded separately, and hazardous substances are kept out.
05

Organise cleaning

After the clearance the condition of floors and walls becomes visible; you then plan specialist cleaning or pest control.
06

Help for afterwards

Without therapy a flat often fills up again. Specialised behavioural therapy is considered effective; self-help groups also help.
WHAT IS TO BE KEPT

Only a few items to take?

Shared load for kept furniture
If only a few items remain after the house clearance that are to go to relatives or a new flat, a shared load uses free cargo space on a trip in the same direction. You only pay for the space, but get a time window instead of a fixed date.
Open cargo area of a red lorry with packed furniture, panels and boxes
AFTER THE CLEARANCE

Clear,
move, start afresh

When a move follows the clearance

A hoarder clearance is often followed by a move – to a smaller flat, to relatives or into a care facility. What is to come along we transport as part of a private move; for older people there is our senior move. How we clear entire households is described on the household clearance page.

Planning with everyone involved

Clarify in advance who decides – the person affected, a legal guardian or the heirs – and who will be present on the day. Decide which rooms are cleared first and by when the flat has to be returned to the landlord.

Sort, pack, remove

What stays is labelled and packed, the rest loaded separately. For removal we need vehicle access; in narrow streets a parking restriction zone helps. We do not put hazardous substances in with the bulky waste.

Costs and time frame

The price depends on quantity, degree of soiling, floor and disposal costs. A small flat can often be cleared in one day; heavily cluttered properties need several. We give the fixed price after the survey.
Mover in red workwear pushing a sack truck with a box towards a stack of boxes
MoabitLocation: Stromstraße 21
Google 5.0 (119 reviews)
Two movers in dungarees carrying moving boxes through a bright flat
FAQ

Frequently asked questions about hoarder clearances

Process, costs, discretion and help for those affected – answered briefly.
When clearing a hoarder's flat, a heavily cluttered or overfilled flat is cleared out and brought back into a habitable condition or one fit for handover. Household goods and bulky waste are disposed of separately, and hazardous substances belong at the hazardous waste collection point. Because there is often an illness behind the situation – hoarding disorder – a respectful approach is important.

How clearing a hoarder's flat works

A hoarder clearance starts with a survey on site or by photo/video to assess the effort. We then give a fixed price listing clearing out, removal and disposal. Just as important is the conversation with the person affected or their relatives: what should be searched for, what kept, what disposed of?

On clearance day we work room by room, from the door inwards. Documents, valuables and keepsakes go into labelled boxes before household goods and bulky waste are loaded separately. Hazardous substances belong at the hazardous waste collection point. Once the flat is empty, the condition of floors and walls becomes visible – cleaning or renovation follows afterwards.

Costs of clearing a hoarder's flat

The cost of clearing a hoarder's flat depends mainly on the size of the flat, the degree of soiling and the amount of bulky waste and hazardous substances. The floor, lift and access also play a part, as do the disposal fees.

After the survey we give a fixed price so you know where you stand before we begin. Cleaning or pest control companies invoice their work themselves; obtain separate quotes from them.

What a subsequent move costs

We value transparent prices: 1 room from €365, 2 rooms from €599, 3 rooms from €915, 4 rooms from €1,289. We calculate larger properties such as houses or villas individually. For long routes we charge long-distance moves from €4.20/km. It is best to arrange a free survey straight away.

What the moving price depends on

For transparent pricing we take into account the volume, the kilometres driven (from €4.20/km), the floor and whether there is a lift. A required parking restriction zone is also included in the calculation. Furniture assembly and shared load can be booked in addition.

Services around clearance and moving

You can book these services individually or together with the clearance.

Office move
Your office move without long downtime. Office move
Furniture transport
Safe transport of valuable furnishings. Furniture transport
Private move
The move to your new home – relaxed and planned. Private move
House clearance
Fast clearance of unwanted items. House clearance
Shared load
Cost-efficient thanks to a shared load. Shared load
Move with assembly
We assemble your furniture professionally. Move with assembly

Clearance and moving outside Berlin too

We are based in Berlin-Moabit (Stromstraße 21) and also travel to other cities, for example when furniture is to go to relatives after the clearance. Destinations with their own pages can be found in the locations overview, routes from Berlin under long-distance moves.

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