Transferring electricity, gas & internet
STRESS-FREE MOVING

Transferring electricity gas & internet

Electricity, gas and internet when moving: deadlines, special termination and meter readings – without paying twice.
Customer Service01625978461
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(5,0/5)
Monday – Friday09:00 – 17:00 Uhr
Red van with a box body on a paved square in front of trees
FROM BERLIN-MOABIT

Contracts guide

Electricity, gas and internet when moving: keep or cancel?

Deadlines and meter readings

Unsere Firma is based in Berlin-Moabit (Stromstraße 21) and takes care of the transport – you handle the contracts with this overview.

When moving, most people think of boxes first – yet electricity, gas and internet contracts do not move with you automatically. For electricity and gas: household customers may terminate their supply contract when moving with six weeks' notice, unless the supplier offers to continue at the new address on the existing terms. For internet, the provider must continue the contract at the new address if it offers the service there; otherwise you can cancel with one month's notice. So plan six to eight weeks before the move.

On moving-out and moving-in day, note the meter readings and photograph the meters. Without transferring, you may carry on paying for consumption in the old flat; in the new one, the local default supplier (Grundversorger) supplies you until you have a new contract, often at a higher price. We take care of the transport for your private move at a fixed price, so you have time for the contracts. For a long-distance move the same pattern applies – only the providers at the new location may differ.

Sofa wrapped in stretch film, cushions and stacked moving boxes in an empty flat
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PERSONAL CONSULTATION

You do the contracts, we do the transport

Fixed price after an inventory

While you transfer electricity, gas and internet, we take care of packing, carrying and transport. Call 01625978461: after the inventory we give you a fixed price. We are liable for damage to belongings under § 451e HGB at €620 per cubic metre. Destinations with their own page can be found under Locations.

Quotes available individually based on workload, scheduling and the desired scope of services.

Two movers in red T-shirts lifting a film-wrapped piece of furniture into a lorry
MAXIMUM CARE

What we take on, what stays with you

Transport with us, contracts with you

Only you, as the contracting party, can transfer electricity, gas and internet – but we can take the move itself off your hands. We are based in Berlin (Stromstraße 21) and take care of packing, carrying, transport and, if you wish, reassembly. We give the price as a fixed price after the inventory. A practical tip: note the meter readings on moving day before the boxes arrive; later on, a wardrobe is often standing in front of the meter cupboard.

Packing on request

With our packing service you have time to call the utilities. Router and accessories are best packed by yourself in a labelled box.

Transport

Washing machine, cooker, fridge: large appliances travel along with our furniture transport. Have gas and high-voltage appliances connected by a qualified firm.

Assembly

We reassemble furniture as part of a move with assembly. You connect the router yourself as soon as the new line is activated.

Parking restriction

So that moving day finishes on time and leaves time for the meter readings, we apply for and set up the parking restriction zone if you wish.
STEP BY STEP

Six steps for electricity, gas and internet

How to transfer electricity, gas and internet in the right order – with the statutory deadlines that apply when moving. The order depends on the lead time: internet takes longest, and the meter readings come right at the end.

01

Six to eight weeks ahead

Inform your internet provider: if the service is available at the new address, the contract continues there; the connection often needs lead time.
02

Cancel or keep electricity and gas

When moving, termination with six weeks' notice is possible (§ 41b EnWG) – stating the new address or metering point number.
03

Wait for the offer

If the supplier offers to continue on the same terms within two weeks, the contract continues at the new address.
04

Take out a new contract

Without a contract, the default supplier supplies you in the new flat. A tariff of your own is often cheaper – it pays to compare.
05

Record the meter readings

On moving-out and moving-in day, read the electricity, gas and water meters, photograph them and write them in the handover report.
06

Internet without an offer

If the provider does not offer the service at the new location, you can cancel with one month's notice (§ 60 TKG) – effective from moving out or later.
FOR SMALL LOADS

Not much to move? Shared load

The budget-friendly alternative

For small moving volumes, your household goods travel as a shared load with other consignments on the same route – often cheaper than a transport of your own, especially for long-distance moves. In return, the delivery date has some flexibility, usually a few days.

Open cargo area of a red lorry with packed furniture, panels and boxes
THINKING OF EVERYTHING

Other
contracts when moving

Registration authority, post, insurance

Besides electricity, gas and internet, there are further changes of address to make when moving: registration with the registration authority within two weeks, the postal mail forwarding order, insurance and bank. If you are changing city for a long-distance move, also check which providers are available at the new location. How registering with the authority now also works online is explained in the article Registering your new address online. An order that works well: internet first, then electricity and gas, post and insurance shortly before the move, the meter readings on moving day and registration in the two weeks afterwards. Collecting all contracts in one list with customer numbers makes them quicker to find when you are on the phone.

Electricity and gas

Inform suppliers in good time: household customers may terminate with six weeks' notice when moving (§ 41b EnWG). If the supplier offers to continue at the new address on the same terms, the contract continues there.

Internet and phone

The provider must continue the service at the new home without changing the contract term if it offers the service there; the fee for the move may not be higher than for a new connection. Otherwise a right of termination with one month's notice applies (§ 60 TKG).

Meters and billing

Note and photograph the meter readings when moving out and in. That way the final bill and the first bill are correct, and you don't pay for a subsequent tenant's consumption – a common point of dispute after a move.
Mover in red workwear pushing a sack truck with a box towards a stack of boxes
MoabitLocation: Stromstraße 21
Google 5.0 (119 reviews)
Two movers in dungarees carrying moving boxes through a bright flat
FAQ

Questions about electricity, gas and internet when moving

Deadlines, documents, keeping contracts, meter readings, cancellation and moving abroad – answered briefly.
Start six to eight weeks before the moving date. For electricity and gas, terminating because of a move requires six weeks' notice; transferring internet often needs a similar lead time, because a connection has to be activated. Starting early avoids gaps and double payments.

Transferring electricity: step by step

To transfer electricity you need the meter reading on moving-out day, the meter number and your new address. Tell your supplier about the move early. If you want to switch, terminate with six weeks' notice effective from moving out; if the supplier offers within two weeks to continue at the new address on the same terms, the contract continues there (§ 41b Abs. 5 EnWG).

In the new flat, without a contract of your own, the default supplier supplies you at first. Note the meter reading there too, with the date and a photo, to avoid disputes with the landlord or utility. The same procedure applies to gas.

Internet and gas: connected without waiting

Transferring internet often needs the most lead time, because a connection has to be activated. So report the move about six weeks ahead. If your provider offers the service at the new address, it must continue it without changing the contract term; it may not charge more for the move than for a new connection. If the connection is not available there, you can cancel with one month's notice (§ 60 TKG).

When transferring gas, the same principle applies as for electricity: note the meter reading, inform the supplier, observe the deadlines. If you no longer need gas at the new location, say so in good time. That way internet and energy are ready on moving-in day.

Fair prices, clear figures

Number of roomsStarting price
1 room€354
2 rooms€589
3 rooms€905
4 rooms€1,329
House/villaindividual quote
Long-distance movefrom €4.25/km

Arrange your free survey now and receive a tailored quote.

These factors determine the moving costs

  • Moving volume
  • Distance (from €4.25/km)
  • Floor without a lift
  • Required parking restriction zone

We charge separately for furniture assembly and shared load.

Moving service: this is what we offer you

Moving services: what we offer you

Large or small – our team has the right solution for every moving situation.

Moving to and from Berlin

We are based in Berlin (Stromstraße 21) and handle moves within Berlin as well as to and from Berlin. More information under long-distance moves; destinations with their own page in the locations overview.

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