IT Move: Frequently Asked Questions
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IT Move: Frequently Asked Questions

The most common questions about an IT move – on liability, data, schedule and costs, answered briefly and honestly.
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Questions and answers

IT move: what companies ask most often

Answered in brief

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Before an IT move, companies almost always ask the same questions: who is liable if a server breaks? Who takes care of the data? Does everything have to be switched off, and can it be done at the weekend? The short answer: the moving company is liable for your belongings under the German Commercial Code (HGB), while your IT team remains responsible for data and systems. The answers on this page explain what that means in detail.

On moving day we take on the physical part: computers, monitors and printers are padded, small parts are packed into labelled boxes, furniture is dismantled and reassembled, and everything is transported according to the moving plan. We are based in Berlin (Stromstraße 21). Shutting down, removing equipment from the rack and getting systems running are done by your IT team or IT service provider. You know the fixed price after the survey, and additional insurance for expensive equipment is available on request.

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We'll answer it on the phone

Call us on 01625978461 or use our contact form – we will answer your questions about your IT move directly. After a free survey you receive a fixed price and a schedule setting out which tasks we take on and which remain with your IT team.

Quotes available individually based on workload, scheduling and the desired scope of services.

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BRIEFLY PUT

The answers in brief

Four questions, four sentences

The four most important answers first: we are liable for your belongings under the HGB, by law up to €620 per cubic metre; for business customers the amount may be regulated differently in the terms and conditions. Your IT team backs up your data – no liability replaces lost data. Your IT team shuts down the systems and puts them back into operation at the destination. We give you the fixed price after the survey; evening and weekend dates are possible if they are available.

Who is liable?

The moving company under the HGB, up to €620 per cubic metre. For expensive equipment, additional insurance is available on request.

Who backs up the data?

Your IT team. A tested backup, stored separately from the devices, is the only real protection for the data.

Who shuts things down?

Your IT team shuts down the systems and disconnects them. We pad, pack and transport the devices to the new site.

What does it cost?

That depends on the devices, floor, distance and time window. We give you the fixed price after the free survey.
GOOD TO KNOW

Six answers on liability

Most questions about an IT move revolve around liability. These six points show what the German Commercial Code regulates for removal goods – and where its limits lie, especially with delicate equipment and with data.

01

€620 per cubic metre

This is the statutory liability limit for loss of and damage to removal goods under § 451e HGB – calculated on the loading space.
02

Business customers, take note

For companies, the amount may be set differently in the terms and conditions, provided this is clearly pointed out.
03

Packed yourself

Liability may not apply to damage caused by inadequate packing on your part. Have delicate equipment padded by the moving team.
04

Delicate devices

For malfunctions resulting from a device's particular sensitivity, the law provides for an exception (§ 451d HGB).
05

Data is not removal goods

Liability at most covers the value of a damaged device – it does not bring back lost data.
06

Deadlines for reporting

Report visible damage no later than the day after delivery, and hidden damage within 14 days – otherwise the claim is at risk.
NATIONWIDE SERVICE

Only a few devices?

The budget-friendly alternative
With a shared load you share loading space and travel costs with other orders on the same route – suitable for individual workstations, monitors or a small server. Instead of a fixed day, we agree a time window for collection and delivery. The same statutory rules on liability apply as with a transport of your own.
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EUROPE-WIDE MOVES

Your
move – fully organised

One team, every service

Alongside the IT move, we handle moves for private and business customers: classic private moves, long-distance moves to other cities, and office moves with furniture and files. Many of the questions businesses ask before moving their office furniture are answered in the guide Questions about office moves. That way you will find the right solution for every moving situation.

Planning safe and relaxed

A good checklist coordinates dates, helpers and materials early. That way your home move, senior move or student move in Berlin stays transparent, structured and markedly easier to control.

Furniture, boxes, transport routes

With a suitable packing service, careful furniture transport and a flexible small transport, ways can be shortened, damage avoided and even narrow approaches in Berlin managed cleanly in logistical terms.

Costs, timing and special cases

Clear time windows and suitable solutions for an office move, company move, authority move, part load or furniture taxi create reliable processes and better plannable total costs in Berlin.
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FAQ

IT move: 12 questions and answers

Liability, data, schedule, responsibilities and costs in an IT move – answered briefly.
There is no average price, because the number of devices, floor, distance and time window vary greatly. At Beste Umzug Unternehmen you receive a fixed price listing all items after a free on-site survey. The working time of your own IT team comes on top – it is not part of the moving quote.

How an IT move works

An IT move begins with a survey: we record workstations, servers, printers and peripherals, look at the routes and lift, and decide with you which areas move first. At the same time, your IT team draws up an inventory list, backs up the data and labels cables and devices.

On moving day your IT team shuts down the systems, and we pad, pack and transport everything according to plan and place it at the marked spots at the destination. Cabling and initial function tests are again handled by your IT team or IT service provider. Only then does normal operation begin.

What the costs depend on

The costs of an IT move depend on the number of devices, heavy single items, the floor and lift, the distance and the time window. After a free survey we give you a fixed price listing all items. Not included is your IT team's working time for shutting down and getting systems running – budget for this separately.

The best way to save is good preparation: dispose of old devices beforehand, keep the original boxes, reserve the lift. If only a few devices are moving to another city, a shared load can be cheaper. Whether evening or weekend dates cost a surcharge is stated in the quote.

Moving costs at a glance

1 room€344
2 rooms€589
3 rooms€884
4 rooms€1,324
House/villaindividual
Long-distance move€3.85/km

All prices are starting prices ("from"). For an accurate quote, take advantage of our free survey.

How the price of your move is made up

The volume of your furniture and boxes is the basis of every calculation, supplemented by the distance, which is charged at €3.85/km. Whether there is a lift or several floors have to be climbed also affects the price. If furniture assembly or a shared load matters to you, simply book these extras as well.

Services for every type of move

We offer tailored solutions for private and commercial moves of every size.

From Berlin – within Berlin and beyond

We are based in Berlin (Stromstraße 21) and handle moves within Berlin as well as from Berlin to other cities and back. In the locations overview you will find places with their own pages, and information on long distances under long-distance moves.

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