Setting up a forwarding order with the post office: What you should know -

When you move, there are many things to organize, from the new apartment to the boxes that will be loaded into the van. An important but often overlooked step is to To forward mail correctlyso that no letters get lost. The Forwarding order at Deutsche Post ensures that your mail will continue to be delivered to your new address. But how does the forwarding order work, and what do you need to keep in mind? We've summarized all the important information for you.

1. What is a forwarding order?

A Forwarding order is a service provided by Deutsche Post that forwards your mail to a new address for a specific period of time. This is especially useful if you're moving and can't immediately inform all recipients of your new address.

Goal: Your mail will be delivered reliably and punctually to your new address during the transition period.
Length of time: You can change the forwarding order for 6 or 12 months If necessary, the period can be extended.

💡 Tip: A forwarding order ensures that important mail that is still sent to your old address will also reach you.

2. How do I set up a forwarding order?

a. Set up online

The easiest way to create a forwarding order is via the Deutsche Post websiteThere you can fill out the form and complete the order directly online.

Requirements: You need your old and new address, as well as your E-mail addressto confirm the order.
pay: The forwarding order is subject to a fee and is paid directly online.

b. At a post office

If you prefer to go to the post office in person, you can also submit the form in a Post office The process is similar, but you must make the payment on-site.

3. When should the forwarding order be set up?

Early planning: Make sure that you have the forwarding order at least 5–10 working days before the move This gives the post office enough time to make the change.
Setting up too late: If the forwarding order is set up too late, important mail may still be sent to the old address before the forwarding is activated.

💡 Tip: Set up your mail forwarding order early so you don’t miss any important letters.

4. What will be redirected?

The forwarding order applies to all types of regular mail How:

Letters and Packages
Cards and Appreciations
Payment reminders or Invoices

Important documents, How Bank documents or contracts, will also be redirected if they are delivered via Deutsche Post.

However, there are Exceptions, How Advertising or unaddressed mailwhich is not always forwarded.

5. What should I do if the forwarding address is no longer current?

If your address changes during the moving period (e.g. if you move to an interim residence), you can Forwarding order adapt at any time.

Change of moving address: You can new address Enter it online later or have it added at a post office.
Extension of the forwarding period: If you need a longer deadline, you can adjust it before the original deadline expires.

💡 Tip: Update your address directly with all relevant authorities (e.g. bank, insurance companies, employer) to avoid a permanent forwarding order.

6. Avoid common mistakes when ordering mail forwarding

❌ Setting up too late → Solution: The order should be set up at least 10 working days in advance.
❌ Provide incomplete address → Solution: Make sure that both the old and new addresses are correct.
❌ Do not extend the forwarding order → Solution: If necessary, extend the order before the deadline.
❌ Forgetting important places that need the new address → Solution: Make a list of the most important parties (e.g. banks, insurance companies, employers) and inform them in good time.

💡 Tip: Use the forwarding order as a transitional period while you inform all relevant authorities about your new address.

7. Checklist for the forwarding order

📌 Before the move:
✅ Set up the forwarding order online or at the post office.
✅ Prepare a list of important recipients who need to be informed of the new address.

📦 During the move:
✅ Activate the forwarding order and ensure that all mail is forwarded to the new address.
✅ Update your address with important authorities (e.g. authorities, insurance companies).

🏡 After the move:
✅ Ensure that all letters and packages are forwarded correctly.
✅ After the forwarding order has expired, update the address permanently everywhere.

💡 Tip: Setting up a mail forwarding order makes moving easier and ensures that you don't miss any important mail.

Conclusion: The forwarding order ensures a smooth transition

✔ Ensure that all important letters and packages are forwarded correctly.
✔ Set up early to avoid delays.
✔ Don’t forget to update your address with all relevant authorities.

🚛 Are you planning a move? With the right forwarding order, your mail will stay with you safely and reliably! Set up now and make the transition stress-free! 📦✨