Moving doesn’t just mean packing boxes, but also the timely re-registration of telephone and internet connectionsTo ensure you can get online and make phone calls right from your new apartment, there are a few important things you should keep in mind. How does the change of address work? What deadlines apply? And when is it worth switching providers? Here you can find out everything you need to know.
1. When should you re-register your internet and telephone connection?
📅 1. Plan early – at least 4–6 weeks in advance
✅ Many providers require at least 2–4 weeks lead time for the conversion.
✅ If a new connection is required in the new apartment, it may take longer.
📢 2. Check whether the current provider is available at the new location
✅ Not all providers cover every region – therefore check early on whether a Contract can be taken over or a change is necessary.
✅ Websites like Check24 or Verivox help check availability.
💡 Tip: The sooner you take care of the change of address, the lower the risk of an internet interruption!
2. How does the re-registration of the telephone and internet connection work?
📞 1. Apply for re-registration with your current provider
✅ Most internet providers offer a Online re-registration in the customer portal to.
✅ Alternatively, customer service can be contacted by phone or email.
📝 2. Have important information ready
✅ Specify new address & moving date.
✅ If necessary, request new access data for the router.
✅ If a technician visit is necessary: Set an appointment early.
📅 3. Receive confirmation & activation date
✅ The provider gives a Switchover date announced.
✅ If the old connection is deactivated earlier: Prepare a mobile hotspot as a temporary solution.
💡 Tip: Re-registration is often free, but some providers charge a moving fee – check first!
3. Changing provider: When is it worth it?
🔍 1. Compare internet speed & costs
✅ If a better connection is available at your new location, it is worth changing provider.
✅ Use comparison portalsto check prices & rates.
⏳ 2. Observe the notice period and contractual obligations
✅ If the current contract cannot be terminated, it can usually be taken away.
✅ Termination often only at Special right of termination (e.g. moving to a region without provider coverage) possible.
💡 Tip: A move can be a good opportunity to choose a cheaper or faster tariff!
4. Common problems & how to avoid them
❌ Connection not re-registered in time & long without internet → Solution: Notify the provider at least 4–6 weeks in advance.
❌ Wrong address given & technician does not arrive → Solution: Check address and house number carefully.
❌ Forgot to cancel old provider & pay double costs → Solution: Clarify contract terms early on.
❌ New connection delayed & no internet available → Solution: If necessary, Use a mobile hotspot or a surf stick as a temporary solution.
💡 Tip: Early planning prevents unnecessary delays and additional costs!
5. Checklist for a smooth re-registration
📌 Before the move:
✅ Check the availability of the current provider at your new place of residence.
✅ Check your internet and phone contract (term, notice period, relocation options).
✅ If necessary, plan a change of provider and conclude a new contract early.
📦 During the move:
✅ Pack the router and phone securely and take all cables with you.
✅ If necessary, coordinate a technician appointment for the new connection.
✅ Provide a temporary solution for mobile internet (hotspot, surf stick).
🏡 After the move:
✅ Check whether internet and telephone connections are working as planned.
✅ If necessary, adjust router settings & reset Wi-Fi password.
✅ Confirm address change in the provider’s customer portal.
💡 Tip: With a structured checklist, your internet and telephone connection will remain available without interruption!
Conclusion: How to change your internet and telephone registration without stress
✔ Register early (at least 4 weeks before moving)
✔ Check availability at your new location & consider changing provider
✔ Have all important documents and contract details ready
✔ Use alternatives such as mobile hotspot or surf stick for emergencies
🚛 Are you planning a move and want to start your new home stress-free? Praktik Transport helps you with a smooth move – including tips for the correct technology re-registration! Get a non-binding offer now! 📦✨
English (UK) 
Deutsch 
Français 
Nederlands 
Русский 
Türkçe 
العربية